EDUCATION

March, 2008 to August 18, 2009       Kaplan University     Ft. Lauderdale, FL

Master of Business Administration Degree

*             3.38 GPA

*             Active Alumni Member/Mentor of Ambassadors and Leaders Program

April, 2006 to October 11, 2007   Remington College         Tampa, FL

Bachelor of Science Degree in Operations Management

*             2.76 GPA

June, 2003 to June 14, 2005   Remington College                Maple Hts., OH

Associate of Science Degree in Computer Networking Technology

*             3.67 GPA

*             Dean’s List (six quarters)

ACCREDITATIONS AND LICENSES

Licensed in Title Insurance by State of Ohio

LANGUAGES

English and Spanish

WORK EXPERIENCE

October, 2009 – present  PNC Bank, N.A.       Brekcsville, OH

Foreclosure Specialist

*             Review delinquent accounts for equity and determine plan of action for 
               collecting upon said accounts

*             Ensure that prerequisites and due diligence are complete prior to
               initiating litigation

*             Act as main point of contact for attorneys during litigation proceedings
               while monitoring accounts and loss mitigation efforts

April, 2007 – May, 2008  The Chapman Law Firm, LPA       Brooklyn Hts., OH

Operations Manager of Sales and Marketing Department

*             Project Management of Sales Department during term of government contract

*             Developed employee positions, training programs and ensure adherence to
               contract

*             Manage personnel and contractors reporting to Sales Department (100+)

*             Ensure compliance to HUD guidelines by completing reports and audits

July, 2006 – April, 2007   Resource Title Agency, Inc.  Independence, OH

Underwriting Assistant

*             Preliminary clearing of title issues on REO and Relo Title Exams

*             Type and train new employees how to type commitments

*             Issue Final Owners and Loan Policies for Ohio and Kentucky

March, 2006 - July, 2006   First American Title Co.          Cleveland, OH

Account Coordinator in Foreclosure Department

*             Type and Review Judicial reports and Commitments for accuracy prior 
               to recording

*             Investigate endorsement requests and issue necessary endorsements

*             Train international satellite office on effective reviewing techniques

June, 2005 – February 2006   Lakeside Title Agency, Inc. Cleveland, OH

Pre-Closing and Scheduler

*             Train and manage offices and files for four offices in Georgia and Illinois

*             Ensure that all prerequisites for real estate closing are complete before   
   scheduling a closing for HUD properties as subcontractor in OH, GA, IL, 
   NC, SC and FL

*             Complete reports on status of transactions in inventory

SUMMARY OF QUALIFICATIONS

*             Procurement and administrative experience

*             Typing Speed: 45+ WPM, 98% Accuracy

*             Proficient  in Information Technology

*             Experience in recruiting, training, and maintaining positive employee relations

REFERENCES           

Furnished Upon Request