Summary

·     Demonstrated achiever with exceptional knowledge of business practices, project   
     management, business analysis and strategic operations.

     ·     Strong foreclosure, marketing and finance background.

     ·     Skilled at learning new concepts quickly, working well under pressure, and 
     communicating ideas clearly and effectively.

       ·     Extensive computer training, including knowledge of multiple networking
    environments and business software packages.

·     Enthusiastic and experienced in recruiting, training and maintaining positive 
    employee relations.

     Education

Doctor of Philosophy in Management

Walden University, Minneapolis, MN

Masters Degree in Business Administration

Kaplan University, Ft. Lauderdale, FL

present

 
'09

B.S. Degree in Operations Management

Remington College, Tampa, FL

'07

A.S. Degree in Applied Science

Remington College, Maple Heights, OH

Concentration in Computer Networking Technology; graduated with 3.67 G.P.A.

'05

     Career History & Accomplishments

Operations Business Analyst, PNC Bank, N.A..

       ·     Worked directly with the Project Sponsor for the Department of Treasury Making Home Affordable Programs to develop project plans and implementation guidelines to maintain compliance with government and corporate guidance.

        ·     Played key role in maintaining compliance to Department of Treasury Audit Requirements and Timelines while maximizing the efficiency of the interdepartmental process

       ·     Researched and wrote analysis and impact reports concerning new program initiatives in Consumer Default and their bearing on current processes and other active projects.

       ·     Held key responsibility in ensuring that new processes and procedures met the needs of other departments directly and indirectly impacted by new initiatives.

       ·     Subject matter expert for the pre and post foreclosure departments

'09

Operations Manager of Sales and Marketing, The Chapman Law Firm, LPA

       ·     Held key responsibility in this small government subcontracting company for helping facilitate the marketing and sale of houses owned by the Department of Housing and Urban Development.

       ·     Managed the relationship between property preservation of HUD homes, appraisals and the effects on property condition for pricing, marketing and selling.
·     Played key role in maintaining compliance to HUD guidelines by completing quality control reviews and internal/external audits.

·     Researched and developed positions, training and continuing education programs for employees based on departmental production and compliance requirements.

'07-
'08

Underwriting Assistant, Resource Title Agency, Inc.

       ·     Handled the preliminary review and clearing of title issues for Bank-Owned properties

       ·     Trained new employees on underwriting guidelines and the completion of title commitments

·     Issued Final Owners and Loan Policies for the States of Ohio, Kentucky and Florida

'06

     Memberships & Affiliations

           ·     Alumni Member, Ambassadors and Leaders Program, Kaplan University

     References

       Available upon request